Across our outpatient services, digital letters are now available for outpatient appointment letters.
This means you can view and download your appointment letters more quickly and easily than before on your mobile phone, tablet or computer.
We have partnered with DrDoctor, a digital health company, to deliver this service.
Patients who prefer paper letters can still receive their letters by post as usual.
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We are introducing digital letters to allow us to:
Patients who prefer paper letters can still receive their letters by post as usual.
We will automatically send you a paper letter if you don’t view your digital letter.
If you want to view your letter online and receive a paper letter by post you can request a paper letter by:
If you have followed the link in your text messages and cannot log in with your correct details, we probably do not have your most up-to-date details on our system. Please contact the hospital to check we have your most up-to-date:
There are three main reasons why you might be able to login but no letter is showing:
Go to drdoctor.thirdparty.nhs.uk/SFT
You can update your contact details at Ìýin the settings menu.
Text message replies will be free if you have a text message bundle with your provider otherwise you will be charged at your provider’s standard rate.
You can change your digital letter setting online for free by following the link in your text messages or using
This service will be going live across SFT from April 2024.
After this date if you should be receiving digital letters but are not we may not have your correct mobile number on our system. Please contact the relevant department at °ÄÃÅ¿ª½±Ö±²¥ Hospital to check we have your most up-to-date mobile number.
Opting out of notifications from DrDoctor means that you will not receive any digital notifications relating to any features of DrDoctor. This includes Digital Letters, Digital Assessments and Video Consultations.
For guidance on how to opt back in, please read this document.
DrDoctor is a digital health company modernising how hospitals and patients communicate. They provide a convenient way for patients to manage their patient journey while reducing costs, saving time and developing better overall experiences for patients.
To enable us to deliver this service, we give DrDoctor only enough information to provide you with these services.
DrDoctor is accredited to the highest standards set by the °ÄÃÅ¿ª½±Ö±²¥ for protecting the healthcare information of UK citizens as certified For more information view DrDoctor’s
Our staff at °ÄÃÅ¿ª½±Ö±²¥ District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of °ÄÃÅ¿ª½±Ö±²¥ Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.